Understanding Your Bill

  1. ACCOUNT SUMMARY: Streamlined to provide important account information such as what you paid last month and how much you owe this month.
  2. MESSAGE CENTER: Redesigned with you in mind. More room for the messages that are most important to you.
  3. TOTAL AMOUNT DUE: Amount owed and due date are now easier to find.
  4. ACCOUNT NUMBER
  5. ENERGY SNAPSHOT: Includes the average outdoor temperature, a monthly usage comparison, and an average daily cost comparison giving you a clear picture of how your current bill and usage compare to previous months. Detailed information such as the customer charge and energy charges are now located under this section as well.

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General Billing Terms

Electric Terms

Gas Terms