Introducing CoServ's EVX ChargeSmart Beta Program
With the CoServ EVX ChargeSmart Beta program, we've taken the guesswork out of charging. By opting in, you can still plug your car in as you normally do and we'll manage the rest, making sure you're charging during off-peak hours.
How does it work?
ENROLL
Verify your vehicle is eligible & enroll in the EVX ChargeSmart Beta program.
CHARGE
Charge your vehicle during off-peak hours (see below) with managed charging through our EVX ChargeSmart Beta program.
EARN
Sit back and enjoy monthly bill credits. You can earn up to $84 a year!
Enrollment for the CoServ EVX ChargeSmart Beta pilot program has been closed. Please use the button below to fill out a short web form to be notified of future EV program opportunities.
Program Details
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- WHEN: The Beta program will run from January 1, 2025, through December 31, 2025. After this time, if a full EV program is rolled out, you will need to re-enroll.
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- WHO IS ELIGIBLE: All residential CoServ Members who own an eligible EV and do most of their charging at home.
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- WHAT: An incentive program that rewards members with a monthly bill credit of $7 or $84 dollars a year for charging their vehicles during off-peak hours (see below).
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- WHY: As CoServ's service area grows, more demand is added to the electric grid. By creating programs like Rush Hour Rewards and the EVX ChargeSmart Beta program, we help lower demand and keep reserves on the grid steady. This also helps reduce our transmission costs for the following year, saving you more money on your electricity. Learn more about peak events.
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- HOW DOES IT WORK? The EVX ChargeSmart Beta Program will allow you to plug in your car just as you usually do, whether that's at 6 PM when you get home from work or 2 PM on Saturday after running errands. It will automatically delay charging until after peak times.
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- What if you need to charge during peak hours? That's no problem; you can easily opt-out up to five times each month, so you're always in control. Read our full Terms and Conditions
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- HOW DOES IT WORK? The EVX ChargeSmart Beta Program will allow you to plug in your car just as you usually do, whether that's at 6 PM when you get home from work or 2 PM on Saturday after running errands. It will automatically delay charging until after peak times.
Peak & Off-Peak Beta Program Hours
Summer Months (May - October)
- Off-Peak: 09:00 PM - 1:59 PM
- Peak: 2:00 PM - 8:59 PM
Winter Months (November - April)
- Off-Peak: 8:00 AM - 1:59 PM & 9:00 PM - 5:59 AM
- Peak: 6:00 AM - 7:59 AM & 2:00 PM - 8:59 PM
Eligible Vehicles
Many popular makes and models are compatible with the EVX ChargeSmart Beta Program. Please review the following list for the most current list of supported makes.
| MAKE | MODEL |
|---|---|
| BMW | i3, i3 +(REX), i4, i5, i7, iX |
| Hyundai | Ioniq 5, Ioniq 6, Ioniq Electric, Ioniq Plug-in Hybrid, Kona Electric, Sante Fe Plug-in Hybrid, Sonata Plug-in Hybrid, Tucson Plug-in Hybrid |
| Jaguar | I-PACE |
| Kia | Niro EV, Sorento PHEV, Optima Plug-in Hybrid, Niro Plug-in Hybrid, Sportage Plug-in Hybrid, Soul EV, EV6, EV9 |
| Land Rover | Range Rover P400e, Range Rover Sport P400e |
| Lexus | RX 450h PHREV, RZ |
| Mini | SE Hardtop |
| Nissan | Ariya |
| Tesla | S, 3, X, Y, Cybertruck |
| Toyota | Prius Prime, RAV4 Prime, bZ4X |
| Volkswagen | e-Golf, ID4, Tiguan PHEV |
Some years, makes, and trim levels are not supported at this time. If you have a question about a specific year, make, or trim level, please contact [email protected].
EVX ChargeSmart Beta Program FAQ
Why is my vehicle ineligible?
There are several reasons your vehicle may be ineligible for CoServ's EVX ChargeSmart Beta program. The most common reason is data access restrictions from the OEM. Some OEMs have decided to limit participation in managed charging programs, while others may have limits on accessible data or simply prevent access to manage charging times.
Will participation in CoServ's EVX ChargeSmart Beta program affect my current rate?
No, your rate and any optional programs that you're enrolled in will stay the same.
What happens when the pilot program is over?
CoServ will closely monitor the pilot program throughout the year, with the expectation that we will launch a full program open to all our Members afterward. More details, including any new incentives or changes to the program itself, will be communicated when and if that program is decided on.
What does managed charging mean?
Managed charging considers the vehicle's energy needs and charging objectives (e.g., charging during off-peak hours) and creates a streamlined way to achieve both.
Can I opt-out if I need to charge during peak times?
You are always in control of your vehicle. You can easily opt-out through the app if you need to charge during peak hours. You can do this up to five times each month.
What happens if I unenroll from the pilot program early?
You will stop receiving monthly bill credits if you decide to unenroll from the CoServ EVX ChargeSmart Beta program before December 31, 2025.
How are peak hours determined?
The peak times used in the CoServ EVX ChargeSmart Beta program were derived from the previous year's trends, where CoServ experienced the highest demand on its systems.
Top Enrollment & Driver Questions
What do you mean by OEM account or app?
The Original Equipment Manufacturer (OEM) is the manufacturer of your car (e.g., Tesla, Chevrolet), and each has its own way of communicating with the car. This can often be called a 'connected services app'. To connect your car to the CoServ EVX ChargeSmart Beta program, you will need your login credentials for the service from your manufacturer.
What if I do not know my login for my car's online account with my manufacturer?
You will need to request/reset your account information with your manufacturer to obtain the correct information. This is needed to connect your car to the CoServ EVX ChargeSmart Beta Program.
Can I add another car?
You can add a second car to your account. However, for this Beta program, you will only receive a bill credit for the first car. To add another vehicle, once you are in your Dashboard, click "Add Vehicle +" at the bottom. You will be prompted to select your vehicle and add your login credentials.
How do I delete my car?
Once you are in your Dashboard, click the red outlined X next to your vehicle and you will be prompted to confirm you want to delete the selected vehicle.
Why is my charging location important?
The CoServ EVX ChargeSmart Beta program will only manage charging and/or transmit charging session information at the defined locations. For example, if you've defined your charging location at your home address and you go to the grocery store and plugin during an event, no data will be transmitted, and your car will not participate in managed charging.
Do I need to do anything during peak hours?
CoServ's EVX ChargeSmart Beta program will actively manage charging for your vehicle, and you do not need to take any action to participate during peak hours. If your car is plugged in and above 20% battery, the EVX ChargeSmart Beta program will automatically delay charging until after peak hours to help lower demand.
How do I opt-out if I need to charge during peak hours?
To opt out of managed charging, log into your dashboard and pause charging by toggling the managed charging button to 'Off' (see image below).
Is my information secure?
CoServ takes your data security and data privacy very seriously and uses an encrypted token to communicate with your EV telematics system.
What does EVX ChargeSmart Beta do with my car information?
We utilize your car's existing API to:
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- Help you save money each month through active managed charging.
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- Comply with the charging preferences you manually set up in our app
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- Provide anonymized information to CoServ about driving data so we can plan new grid infrastructure and optimize new charging locations for electric vehicles.
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- To learn more about how we manage your data, please view our Privacy Policy online.