Need help? Contact Us
Customer Care Specialists are available Monday through Friday, 8 a.m. to 5 p.m. During times of high volume, chat may be temporarily unavailable.
Payment Address: PO Box 734803, Dallas, TX 75373-4803
Pay by phone 24/7: 855-938-3496 (English and Español)
To report downed power lines and other electric emergencies, call 855-938-3496, or report online through your SmartHub account.
To report a gas leak or gas-related emergency, call 911 and 844-330-0763.
If you smell gas, leave the area immediately and, once you're a safe distance away, call 911 and CoServ Gas at 844-330-0763.
Best Times to Call CoServ
