Online Bill Pay
 

Customer Service

It’s not every day that you find a utility offering good old-fashioned customer service. You know the kind – a place where you interact with real people (not confusing phone trees). The friendly, local employees make you feel like much more than a number on an account. And, most of all, they put your interests ahead of their own. Welcome to that company, CoServ Electric. What can we help you with today? 

 

  • Set Up New Service: If you’re ready to receive electric service from CoServ, we’d love to get you started.
  • FAQs: To track down your answer right away, search our list of frequently asked questions.
  • About Your Bill: Understand the terms on your monthly statement, and learn all the ways you can pay your bill.
  • Payment Options:  Choose a payment plan that's right for you. Select from automatic bank draft, online bill pay, and more.
  • Current Rates and Tariff: We offer a tiered rate structure to suit residential, commercial and industrial members’ needs. You may also choose from time-of-use rates. Don’t forget to read our tariff – CoServ Electric’s official terms of providing power.
  • Interconnecting Your Own Power: Solar panels, wind turbines and other “distributed generation” methods can drastically reduce your energy bill. If you’re seriously considering one of these measures, read our detailed manual on the subject.
  • Report a Non-Emergency Hazard: Do you see a sagging power line or tree limbs too close to power lines?  Complete a Web form, and we'll take care of it.
  • Report a Street Light Outage:  Did you notice a street light that is out or blinking?  Complete a Web form, and we'll resolve the problem.
  • Report Theft of Energy Services:  Have you noticed suspicious activity or see a meter that appears to have been tampered with?  Report it using our Theft Hotline, our Web form or e-mail us at theft@coserv.com.


For personal assistance, contact Customer Service. We’re happy to help you.