Complete the Report a Non-Emergency Hazard form on the Contact Us page to report a hazard such as sagging power lines, leaning poles and tree limbs close to power lines. To report a street light outage, click here.


IMPORTANT: Do not use this form to report an emergency, such as power outages, gas leaks, power lines on the ground, broken utility poles, exposed underground wire and open transformers. Call us instead at (940) 321-7800 or (800) 274-4014. We answer emergency calls 24 hours a day, seven days a week. If you’re not sure whether this hazard is an emergency, please call us just to be safe.

Note: After you submit your hazard notification form, you should receive an e-mail confirming that we received it. If you don’t get the e-mail, call (940) 321-7800 or (800) 274-4014 to report the potential hazard.