CoServ vs. the Competition
Membership has its privileges.
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As member-owners, you own this cooperative and that's why CoServ Electric puts your interests first, unlike Retail Electric Providers (REPs) whose first priority are stockholders and investors. In every business decision, we ask ourselves, "How does this benefit the member?"
We take our job seriously because we are held accountable to you. Every day, CoServ continues to earn your trust through delivering rates as close to cost as possible while providing you reliable service at a low cost. |
| Along with ensuring that you enjoy low rates, CoServ also provides you with the resources to identify energy wasters and implement ways to conserve and lower your bill. Energy conservation is the key to keeping a handle on your usage. |
You like us. You trust us. We thank you.
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You don’t have to take our word for it! Here are real words from a real member testimonial regarding one of the many benefits of being a member of CoServ Electric. We are thankful that a member gave us a rave review on the Frisco Online Forum, toting our low rates.
"I love CoServ. My electric bills out here are far lower than I ever had with TXU in Plano."
- Frisco member
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Thank you very much! We're humbled - but proud - that CoServ Electric's scores keep getting higher. The American Customer Satisfaction Index (ACSI) scores compare CoServ Electric to the top two electric providers in North Texas (TXU and Reliant), and CoServ beats them - hands down.
Trust CoServ Electric to provide you with safe, reliable, low-cost energy with outstanding customer service. |
CoServ Electric
(and other electric cooperatives) |
Reliant/TXU
(and other retail electric providers) |
| Owned by the people we serve (our "members") |
Owned by stockholders/investors |
| Not-for-profit |
For-profit |
| Provides power as close to cost as possible |
Marks up the cost of power to increase revenue |
| Overseen by member-elected board of directors |
Overseen by shareholder-elected board of directors |
| Members receive money back through Capital Credits, our version of dividends. |
Shareholders receive dividends, and customers receive no money back. |
| Members can attend annual meeting to meet leaders and ask questions. |
Customers cannot attend annual meeting unless they are also shareholders. |
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It all boils down to this: The business model of electric cooperatives like CoServ puts you first, while retail electric providers put investors first. Not a bad deal if you're a high-ranking stockholder in the company... but if you're a customer, we think it's clear that the cooperative approach serves you best. For more information about CoServ Electric's position on deregulation and why you don't have choice in electric providers, watch CEO Mike Dreyspring speak. |